Job Title: Data Analyst
Location: Concord, CA
Status: Fulltime/Exempt

Overview
We are seeking a detail-oriented and technically skilled Data Analyst to manage and enhance our Homeless Management Information System (HMIS) and other data systems. This role plays a critical part in supporting data-driven decisions by overseeing data collection, system maintenance, analysis, reporting, and program evaluation-particularly in relation to subsidized housing programs such as Section 8.
Responsibilities
HMIS & Data Systems Management
* Administer and maintain HMIS and related databases in accordance with regulatory, funder, and organizational requirements.
* Coordinate with County agencies, funders, and software vendors to optimize data systems and workflows.
* Ensure data quality, integrity, and security; develop and maintain documentation and standard operating procedures.
* Provide staff training, technical support, and user troubleshooting to ensure accurate and efficient data entry.
* Recommend and implement system improvements to support evolving data collection needs.
Data Analysis & Reporting
* Lead agency-wide data collection and reporting activities, including KPI development and tracking.
* Design and maintain dashboards and custom reports to monitor program performance and client outcomes.
* Analyze trends in client data and services using statistical methods and tools such as SQL, Python, and Excel.
* Prepare clear, actionable insights and present findings to stakeholders in both technical and non-technical terms.
* Respond to data requests from internal teams and external stakeholders including funders and auditors.
Program Evaluation & Strategy Support
* Contribute to evaluation of program implementation and outcomes through both qualitative and quantitative methods.
* Assist in developing logic models, hypotheses, and evaluation frameworks aligned with organizational goals.
* Support leadership in using data to inform strategic initiatives and policy development.

Required Qualifications
* Bachelor's degree in computer science, Data Analytics, Information Systems, Public Administration, Business, or a related field.
* Experience managing HMIS or similar client-centered data systems, ideally within a nonprofit or human services environment.
* Proficient in SQL for querying and reporting; exposure to Python or R for data analysis and automation.
* Skilled in data reporting, dashboard development (Excel, Tableau, or similar), and trend analysis.
* Solid understanding of database structures, system integration, and data compliance protocols (e.g., HIPAA).
* Strong communication and interpersonal skills; experience training and supporting users at various skill levels.
* Proven ability to manage multiple projects, meet deadlines, and maintain a high level of accuracy and confidentiality.

Preferred Qualifications:
* Direct experience with affordable housing and subsidized housing programs such as Section 8, HUD, or Shelter+Care.
* Advanced Excel (including VBA), Tableau, or other BI tools.
* Working knowledge of data privacy standards in housing or healthcare services.
* Experience collaborating with local governments or public funding agencies.
* Experience working in diverse, community-focused environments.

Additional Requirements:
* Reliable transportation and an insurable driving record.
* Ability to pass a background check.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.